Our Returns Policy
Commitment Issues? Yeah, we get it! It’s not you, it’s me.
I’m fine, you’re fine, everything is going to be fine.
doJi is here to make sure that all of our lovely customers are taken care of even
when something on social media sounded more fun or slid into your dm’s.
We Will Make This Easy. Who Knows, Maybe We Will Get Back Together?
RETURNS MUST BE WITHIN 30 DAYS OF THE DATE OF PURCHASE
ALL RETURNS MUST BE INITIATED FROM THE ORIGINAL POINT OF SALE (DOJISHADES.COM)
MUST PROVIDE ORDER NUMBER TO INITIATE RETURN RETURN ITEMS SHOULD BE IN THE SAME CONDITION AS WE SENT THEM TO YOU
If Broken, we have a pretty sweet warranty policy
Warranty
That part of the Cha-Cha slide really hit hard, and you dropped it so low you broke your doJi’s…Sh*t Happens and we
understand. Our kids race motocross, everything breaks in our house too LOL.
doJi Shades back, back, backs it up with a 1 year cosmetic or broken warranty.
Warranty Deets Down Below
Warranty Covers 1 Free Replacement Per Year from Original Order Date
- Broken Arms & Frames
- Scratched Lenses (unfortunately we are so new, we can’t replace just the lenses yet)
- Your infant grabbed them from your shirt, used his/her almighty strength and stole the life from them – yes, we
TOTALLY understand.
Restrictions
- Does not cover lost/stolen shades
- Does not include or offer lens replacements
- Replacement models/designs limited to available stock (if out of stock, choose from ANY replacement)